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Frequently Asked Questions

Here you can find the questions that we most often get. If you can't find yours, you can always reach us through email or chat! 

Frequently Asked Questions

Here you can find the questions that we most often get. If you can't find yours, you can always reach us through email or chat! 

FAQ

Why might my order be delayed?

Usually, it will take between 2 and 5 days for your copy to arrive. If that is not the case contact us at Facebook or hello@vertellis.com, and we’ll review the status of your package. While we’re looking into what may have happened, please have a look at the confirmation email and confirm that the provided address is indeed correct.

Can I give Vertellis as a gift?

Absolutely! All our packing slips are without prices and you even have the option to add a gift message in your cart! :)

What do I do if my order arrives damaged?

Let us know! You can reach us on hello@vertellis.com or through the chat.

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